Microsoft has introduced a range of new features and improvements for Microsoft 365 Copilot, aimed at enhancing AI-driven productivity, automation, and collaboration. The November 2024 updates include the launch of Copilot Analytics, new metrics in the Copilot Dashboard, expanded Copilot capabilities in Outlook, Word, and PowerPoint, deeper integration with Viva Engage and Viva Glint, and improved business insights in SharePoint.
These updates further refine Copilot’s ability to streamline workflows, provide actionable insights, and optimize AI-powered efficiency across Microsoft 365 applications.
Copilot Analytics: Advanced AI Adoption and Impact Tracking
One of the major updates this month is Copilot Analytics, which provides IT and business leaders with deep insights into Copilot’s usage, adoption trends, and business impact.
Key Capabilities:
- Copilot Business Impact Report – A prebuilt analytics report that helps organizations track how Copilot usage influences different functions such as sales, finance, HR, and customer service.
- Customizable Reports – IT admins can modify AI adoption reports with organizational data and specific KPIs.
- AI-Powered Adoption Insights – Helps businesses track productivity gains and optimize AI implementation strategies.
Microsoft has also announced that Viva Insights will be included in Copilot Analytics at no additional cost, enabling organizations to build advanced AI-driven reports with longer usage data sets and deeper analysis.
Copilot Analytics will roll out in early 2025.
Enhanced Metrics and Insights in the Copilot Dashboard
Microsoft is expanding the Copilot Dashboard with eight new AI usage metrics, providing IT admins with more granular insights into AI adoption across Microsoft 365 applications.
New Copilot Usage Metrics:
- Intelligent Recap (Teams) – Tracks AI-powered meeting summaries and action items.
- Visualize as Table (Word) – Measures how users interact with AI-assisted data visualization.
- Chat in Word, PowerPoint, and Excel – Monitors Copilot chat interactions in different applications.
- AI-Generated Presentation Actions (PowerPoint) – Tracks how users utilize AI to structure and edit slides.
- Copilot Chat Web Metrics – Captures prompt submissions across Business Chat in Teams, Outlook, Bing, and Copilot.microsoft.com.
These updates will be rolled out in December 2024, providing organizations with a clearer view of AI’s impact on productivity and collaboration.
New Governance and Security Features in SharePoint and Microsoft 365 Admin Center
Site Access Review in SharePoint Advanced Management
Microsoft is introducing Site Access Review to allow SharePoint site owners to review and manage data access for overshared sites.
Key Features:
- Delegates security management to site owners instead of IT admins.
- Automatically detects and flags overshared content.
- Ensures compliance with organizational data access policies.
Admins can now initiate Site Access Reviews for up to 100 top overshared sites, sending alerts to site owners with actionable recommendations.
New Copilot Usage Reports in Microsoft 365 Admin Center
The Copilot Usage Dashboard now provides expanded AI usage insights, allowing businesses to track Copilot’s effectiveness and optimize AI adoption.
Admins can monitor:
- Total active users engaging with Copilot.
- Average daily usage trends over 7, 30, 90, and 180 days.
- Breakdown of Copilot’s engagement across different Microsoft 365 applications.
These reports help organizations refine Copilot adoption strategies and measure AI-driven efficiency improvements.